ERIC SOLUCIONES
Commercial terms
Information for requesting a development, maintenance or training quote. The specific scope and individual terms are provided in writing before contracting.
Owner and contact
- Owner
- Eric Herreros Gelabert
- NIF
- 49606869D
- Tax address
- Calle Reina Sança de Nàpols, 17, 07010 Palma, Illes Balears, España
How to engage services
Contact me by phone, WhatsApp or email and explain what you need. Before the first payment, we agree in writing on scope, deliverables, total price, taxes, recurring costs, payment method and schedule. You can correct details before accepting. Keep a copy of the proposal and acceptance.
Projects and delivery
Projects are paid 50% at the start and 50% on delivery. The indicative 1–2 week timeline applies to small-scope projects and starts with the first payment and receipt of required materials. Apps and complex development require a specific schedule.
Maintenance and support: €75/month
For €75/month, including tax, we fix all types of bugs in the project and keep it updated, with 24/7 support. Includes up to 1 design change and 10 small changes per month, which may add limited-scope features. A full redesign or major extensions are quoted separately. We act as soon as possible; resolution time depends on the issue. The domain is included if needed. Hosting, third-party tools, the start date and renewal or cancellation terms are agreed in writing before contracting.
Publishing in both stores
€100 total, including tax, to manage submission to both the App Store and Google Play. The client registers and pays for the Apple Developer and Google Play Console accounts.
Publishing through my account
€150/month, including tax and initial publication, with no setup fee or separate €100 publishing charge. The app is published through my account. Maintenance is a separate service at €75/month.
Do I receive the code, and what if I stop paying for the account service?
We deliver the source code for every project and its updates. Transfer to your account is free, subject to Apple or Google requirements. When the €150/month service ends, you have a maximum of 7 days from the termination date communicated in writing to move the app. It is then removed from our account if it has not been transferred; you keep the project to publish through yours. Store approval and processing times are outside our control.
Which improvements does maintenance cover?
For €75/month, including tax, we fix all types of bugs in the project and keep it updated, with 24/7 support. Includes up to 1 design change and 10 small changes per month, which may add limited-scope features. A full redesign or major extensions are quoted separately. We act as soon as possible; resolution time depends on the issue.
Individual AI lessons
A one-hour lesson costs €75 and a two-hour lesson €100, including taxes. Topic, time, format, payment and rescheduling terms are agreed before booking.
Changes and cancellations
Scope extensions or additional charges must be accepted before work is performed or charges are made. Cancellation terms are communicated before contracting and must respect the client’s legal rights. Advance payments are not automatically treated as non-refundable.
Distance contracts with consumers
Consumers generally have 14 calendar days from entering into a distance service contract to withdraw. Starting the service during that period requires their express request. If they withdraw after requesting an early start, a proportionate payment for services supplied may be due under the law. Loss of the right after full performance requires the legally prescribed consent and information; custom development alone does not remove this right.
Giving notice of withdrawal
You can send an unequivocal statement by email or in writing to the owner’s address. Sample: “I withdraw from the contract for [service], entered into on [date]. Consumer’s name and address: […]. Date: […]. Signature, only if submitted on paper.” Use of this sample is not mandatory.
Complaints and rights
You can report issues or complaints using the owner’s contact details. These terms do not restrict statutory guarantees or non-waivable consumer rights. No jurisdiction clause is imposed that deprives consumers of their applicable protection.
Updated on 1 October 2026.